Privacy & Cookie Policy

Last updated: April 6, 2026

1. Information We Collect

When you place an order or contact us, we collect personal information you voluntarily provide, including:

Contact Information: Name, email address, phone number, and mailing address.
Order Information: Products selected, shipping details, and order notes.
Communications: Messages sent through our contact form or email.

We do not collect payment card information through our website. All payments are processed via invoice.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and invoices
• Respond to your questions and support requests
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Shipping carriers to deliver your order
• Service providers who assist in operating our website
• Law enforcement when required by law

4. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Essential Cookies: Required for the website to function properly. Cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our site. Only set if you accept non-essential cookies.
Preference Cookies: Remember your settings and choices (e.g., cookie consent preference).

You can manage your cookie preferences at any time by clearing your browser's local storage. Our cookie consent banner allows you to accept or reject non-essential cookies when you first visit.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmissions.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are retained for a minimum of 3 years for legal and accounting purposes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this privacy policy, contact us:

BibChintz — A division of Soberanis K&S Solutions LLC
Email: [email protected]
Phone: +1 (518) 203-7740
Address: 150 Main St, Louisville, KY 40203, United States